Queensboro Premium Account Services

Are you a Queensboro customer that places large orders? Do you spend over $500 a month with us? Do you frequently host events and depend on Queensboro to provide branded apparel?

If you answered yes to one or more of these questions, chances are, you’re eligible to be a Premium Account.

About Premium Account Services

Our newly established Premium Account Services are for companies, groups or organizations that need more than just a web site and customer service team. As a Premium Account, one of our Business Development Managers will work with you to address all of your logo apparel and promotional product needs.

There is no charge to become a Premium Account. However, a Premium Account will typically:

  • Spend roughly $500 a month or $4,000 annually with Queensboro.
  • Place large orders or order frequently.
  • Have an ongoing need for logo apparel or promotional items.
  • Require specialty apparel not typically found on the Queensboro.com site.
  • Host events that require custom kitting, custom logo apparel and promotional items.

Upon becoming a Premium Account, you’ll be assigned a Business Development Manager that will be your point of contact at Queensboro. Your representative will see to all of  your questions and concerns, recommending new products and services, and updating you about your orders.

Our Premium Accounts Team

adaire

You’ve already met Adaire Howard on Behind the Seams. One of our best known employees, Adaire is a vital part of our Premium Accounts team. Adaire Howard has been with us for seven years. A  graduate of University of North Carolina Wilmington,  Adaire is known around town as “the face of Queensboro.” In her spare time, she enjoys volleyball, walking her dog around downtown, and spending time with friends and family.

bob2

As mentioned in our Run for Ray post, Bob is a runner, and also, a key Queensboro team member. A graduate of LI Southampton College, Bob has vast experience in non-profits,  Customer Service, creating/managing events for EPCOT, and Guest Services at Disney World. Originally from Albany, Bob enjoys volunteering with the NC Coastal Land Trust and visiting Masonboro Island with his wife.

amber

Our newest Business Development Manager, Amber Sheets, has worked with Queensboro since 2012. Originally from Phoenix, AZ, Amber has several years of experience in Customer Service and Sales in both mid-sized and large corporations. She’s volunteered with the Junior League, Domestic Violence Center and in her free time, is also involved with local theatre and film.

Want more information about Premium Accounts?
Visit our Premium Accounts page!

*Photos by Holland Dotts Photography, Wilmington, NC.

Logo of the Week: Utility Construction Services

UCSGroup

Logo of the Week: Utility Construction Services

Our Logo of the Week is the UCS Group, Utility Construction Services of Metairie, LA. UCS has been serving Southern Louisiana since 2004 with safe and cost-effective construction and installation of transmission and distribution lines. In addition to serving commercial, industrial, municipal and utility companies, UCS also provides emergency storm restoration.

Metairie, a suburb of New Orleans, is no stranger to strong storms, particularly, hurricanes. In the event of damaging weather, UCS restores power to the affected communities. You can read more about their storm restoration and services on their official website.

UCS has recently acquired an Mr. Electric Franchise,  a residential electrical service that performs anything from installing a fan to landscape lighting.  The company is kicking off their newest venture on March 18th.

When asked why they chose Queensboro for their custom polos, UCS representative Jessica Libbra said,
“We wanted quality products and that is exactly what we received!”

 Follow updates about UCS and Mr. Electric of Metairie on their official Facebook pages.

Want your company, small business, group or organization to be considered for Logo of the Week? 
Contact us at behindtheseams (at) queensboro.com! 

Run for Ray 2013, Behind The Seams with Queensboro

RunforRay

Run for Ray tees via QB Instagram @queensboroshirtco

Here at Queensboro, we regularly contribute to worthy causes. Whether it be canned food donations for the Food Bank of Central & Eastern North Carolina, or a donation to the Wounded Warrior Project, Fred and the Queensboro team are known for donating their time and talent to make the world a better place.

The Run for Ray Trail Run in Leland, NC was no exception.

Making Screenprinted Tees for Run for Ray

Making Screenprinted Tees for Run for Ray, via QB Instagram @queensboroshirtco

Run for Ray, a fundraiser for the Ray Underhill Foundation, was started in 2009 to honor the late Ray Underhill. Underhill, a professional skateboarder and family man, lost a two year battle to a Chordoma brain tumor in 2008.

Since, his friends, family and skateboarding community gather every year to honor him and raise awareness for the Chordoma Cancer Foundation.

The Run for Ray, held at the Brunswick County Nature Park in Leland, NC, invited participants to run in a 3, 9 or 18 mile course. Runners donated in exchange for the opportunity to race, with awards for the top 3 male/female for each distance.

Run for Ray Tee being printed at Queensboro.

Run for Ray Tee being printed at Queensboro.

“We’ve really enjoyed working with John and the entire Run For Ray team. It’s a wonderful cause that our staff members were really excited to participate in,” said Fred. “Any time we are able to reach out to the community and help make events like Run for Ray a success, I can’t help but be proud of the work we do here at Queensboro.”

Banner for Race

Banner for Race, via QB Instagram @queensboroshirtco

Queensboro joined reputable sponsors such as Clif Energy Bars, Bike Cycles, and Go Time to support the cause. In addition to donating screen-printed t-shirts and custom hats, we also “donated” some of our team members. Mattias MacDowell, Sarah Newton, and Melissa Weidenborner  volunteered at the event.

“It was great to see so many volunteers, runners, and sponsors support such a great charity despite the cold and wet weather,” commented Mattias, who was taking photos. “I feel proud to be a part of such a great community of givers and thankful many of them are my co-workers.”

No exaggeration on the cold weather. Runners and volunteers dealt with brisk temperatures, heavy and light showers, and a lot of muddy trails. Still, in spite of the less than ideal conditions, participants put on brave faces.

Soggy Trails at Run for Ray, from the Run for Ray instagram

Soggy Trails at Run for Ray, from the Run for Ray Instagram

“I feel lucky to have been part of such an amazing event,” said Sarah from Merchandising, who distributed water to runners.  “Even through the cold and rain, the love, support and appreciation was overwhelming and contagious.  Definitely an event I will continue to support in the future.”

“It was really cool to follow this donation order from the sample process all the way to the event itself,” she added. ” When I told John I was from Queensboro, he couldn’t say enough good things about our operation, our support and our product.  Great job to all involved!”

From Queensboro Instagram at Run for Ray

At Run for Ray, via QB Instagram @queensboroshirtco

The Queensboro team members who participated in the run, Bob Jones, Mike Kelsey and Kyle Page, also had wonderful things to say about the run, despite the cold weather and sore muscles.

“Great to see so many people out supporting a good cause in less than favorable conditions.  I’m glad I was pushed to participate,” said Kyle, a logo specialist, who ran the 3 mile course.  “It was a fantastic event with lots of support from everyone involved.  Great to see our own co-workers out there braving the elements in both support and running.”

“My legs are still a bit sore,” he confessed.

Bob Jones crossing the finish line, Matt MacDowell looking on.

Bob Jones crossing the finish line, Matt MacDowell looking on.

“I’m typically a fair weather runner but this was for a great cause and more fun than I expected!” said Bob of QB Online Stores, who ran the 9 mile course.

“The course was exciting with great scenery even in the rain and amazing trails. I can’t wait to go back to Brunswick Nature Park in the future. I give credit to ALL the event volunteers who were standing in the rain cheering us on!”

Bob and Mike

Bob and Mike after the 9 mile run.

Mike Kelsey from the IT Department, finished the 9 mile course with a time of 1:18. Although he “signed up just to run”, he confessed that when he learned more about Ray Underhill and Chordoma, it  “changed the race” for him.

“Right before the race, his wife got up and gave us a heartfelt thanks, and a fellow Chordoma patient, who’s currently beating the disease, took the mic and talked about exactly how the event has raised several million dollars, and, as he put it, is moving the needle on the problem. It was strange, and sort-of amazing, to think that a couple hundred people shivering in the rain in middle of the woods in February were playing a part in fixing brain cancer.”

Run for Ray

Race Trophies, Run for Ray

Queensboro staff members who attended the event, Kyle Foster and Amber Sheets, were impressed with the upbeat nature of the participants and volunteers.

“I was very impressed with the level of support, despite the weather.” said Amber, a member of our Customer Service team. “It was inspiring to see so many runners and volunteers at the event supporting a good cause.”

“Great show of support, in less than ideal conditions, too.” added Kyle from Merchandising, who attended the event with his family.  “Thanks to everyone who helped make this another great event and for helping the Underhill family and their efforts to help fight Chordoma.”

Check out the pictures of the event on Instagram @queensboroshirtco and @runforray!

Meet James: A Night Out With Queensboro at Projekte Gallery & Lounge

When you ask any Queensboro employee what their favorite part of working here is, don’t be surprised if every single employee says:

“My co-workers.”

Perhaps it’s because we’re located in Wilmington, one of the most southern points of coastal North Carolina. The staff at Queensboro lives and breathes southern hospitality.

It was the same respect and support for our fellow co-workers that brought many of us to Projekte Gallery & Lounge, an art gallery, lounge, and furniture store for an art exhibit.

Projekte in Downtown Wilmington

As the surprisingly large crowd formed at Projekte, many familiar faces from Queensboro emerged. Staff members from customer service, marketing and IT came out for one simple reason- to support James Stirling. James, a multi-talented logo specialist at QB, was one of the artists featured at the exhibit.

(From Left) Mike from IT, James, the featured artist, Melissa from Marketing, Claire from Customer Service and Jenn from Marketing enjoy the artwork at Projekte.

(From Left) Mike from IT, James, the featured artist, Melissa from Marketing, Claire from Customer Service and Jenn from Marketing enjoy the artwork at Projekte.

It’s embedded in our company culture that every employee is ambitious, hard-working, and incredibly creative. Queensboro consists of nearly 150 employees with various talents and experience.  For most of us, it’s another fantastic part of working here.

“I truly enjoyed seeing one of our artists’ really unleash his talents,” remarked Claire Becker, our Customer Service Manager.  “It is always surprising to me to see the gold mine of artistic creativity we have here at Queensboro.”

Custom Tees by James, our logo specialist.

Custom Tees by James, our logo specialist.

She’s right- all of our employees, especially our logo specialists, are exceptionally artistic. On this particular night, James was displaying (and selling) his personal line of custom t-shirts. The shirts feature incredibly detailed and imaginative portrayals of a tree, a man’s hand, and even a colorful squid.

“The shirts were so imaginative, and also, really very familiar,” commented Melissa Weidenborner from Marketing, “I realized it was because I’ve seen my co-workers wearing them around the office. I think that’s awesome.”

Custom Tree Tee

Custom Tree Tee

So what inspired these whimsical tees? According to James, the tees give his creations direction, noting that as an artist, he feels as if his illustrations need a purpose. James attributes the choice to use t-shirts to his fondness for concert tees.

“When you put on a t-shirt, you are making a statement about yourself,” James explains.

By James Stirling

By James Stirling

As for the actual process of drawing, James has a unique and compelling approach. The method James uses for sketching, cross-hatching,  is a technique using parallel and intersecting lines. It creates a shadowing effect that’s present in nearly all of his t-shirts.

Squid Tee

Squid Tee

Call Me ‘Lhu, the squid tee, is his favorite.

“I did this piece in a real interesting period in my life and it evokes a lot of negative and positive emotions for me,” James admits. “It took me the longest out of any of the designs, so I feel the closest connection to it.”

Close friend and co-worker Mike Kelsey, who was present at Projekte, calls his friend’s  creativity “enormous”.

“Gnarr by James Stirling”

“It pours out of him in these unique, captivating ways in each artistic endeavor I’ve seen him undertake, regardless of category,” said Mike, who’s also in a band (I, Like You) with James. “I almost feel like I’m as likely to find him making some fascinating sculpture with a chainsaw and a tree stump as I am to find him designing a thought-provoking t-shirt.”

Most attendees at the gallery would agree. In addition to having a large turnout at Projekte, James was pleased to also sell a good number of his custom shirts. Although James is in it for the art, he admits that it “feels good” when people take the time to appreciate it.

“I do art to keep from going insane, getting my stuff noticed is just a bonus. Now that I work at Queensboro, it just seemed silly to not try to do my prints on t-shirts.”

Want a James Stirling original?

Head on over to his online storefront! You can also ‘Like’ his work on Facebook.

Want to design your own custom tees?

Head on over to ZapTee to make it happen!

When Selling Doesn’t Feel Natural

If you feel that certain sales techniques, which work for some people, are inappropriate for you, it’s time to discover the secrets behind proactive, successful selling. As you might know, selling products or services is possible only if you are able to convince customers to listen to you and accept your offers. The good news is that everyone can learn to sell.  You just need to be willing to seek out the right resources and put in the time to learn and find a selling style that fits you best.

Understanding Natural Selling

Simply put, becoming a natural born seller is possible only if you believe in the product or service you are selling and you find the best persuasion techniques that suit your style and personality. However, to really understand natural selling concepts, you have to get rid of all faulty sales tactics that cause objections and rejections. If you wonder how you can do this, you should read the next five points which introduce the best ways to become a successful sales professional.

  1. Study: Selling products and services is something that can be learned. Numerous materials, including books from a bookstore or library, as well as online websites and videos, explain everything you need to know in order to convince your audience to purchase the things you recommend.
  2. Practice: Practicing what you learn is imperative to decide whether specific sales techniques work for you or not. Additionally, if you don’t try to become better than you are, you will never become successful. Therefore, making cold calls or trying to sell a refrigerator to an imaginary client can help you get ready for your daily interactions with real customers.
  3. Get Organized: This means much more than knowing where things are and developing different sales strategies. To be fully organized, you should check a variety of details about the products or services you offer, including specifications, similarities and differences among various alternatives, best deals, and so on.
  4. Remember Time Is Money: Spending a lot of time to convince undecided customers to purchase a particular product can make you lose other clients. To appease everyone, you should serve other customers, while giving undecided buyers more time to think about your offers. Anyways, don’t forget to check on the undecided clients occasionally.
  5. Update Your Skills: Sales techniques evolve according to customers’ demands and interests. Obviously, to comply with the latest requirements, you must find a way to update your skills continuously. One thing you can do is to opt for the latest corporate sales training programs, which allow anyone to take his or her sales skills to the next level.

To sum it all up, becoming a successful sales professional is possible only if you devote yourself to discovering and implementing advanced sales techniques capable to deliver instant positive results.

Citations:
Featured images:

Hailey Andersen likes to share sales and marketing tips that she has found useful herself. Follow her on Twitter at: @HaileyWrites.

Behind the Seams: NC Aquarium at Fort Fisher

When we think of some of our most unique customers, one dolphinately comes to mind. We’re fortunate enough to work with the Fort Fisher Aquarium, located at the scenic Kure Beach, about 15 miles south of Wilmington. Although we don’t like to play favorites, we have a special place in our hearts for this incredible aquarium- no squidding.

(OK, enough with the fish puns)

The beautiful exhibits, opportunities to interact with animals, and accessibility of friendly, knowledgeable staff truly distinguishes Fort Fisher from other aquariums and zoos. Ongoing educational programs and events create an abundance of opportunities to create lasting memories with friends and family, making this a Wilmington hot spot.

Sea Turtles, NC Aquarium at Fort Fisher

NC Aquarium at Fort Fisher

Fort Fisher Director, Peggy Sloan, says the “amazing staff” makes the Aquarium a great place to come to every day. She also says seeing people enjoying the Aquarium every day is one of her favorite parts of working there.

“Watching their surprise when they discover something new,” Peggy says about the visitors,  “Especially when that moment is shared with a partner or a child.”

Visitors at the Aquarium at Fort Fisher

Visitors at the Aquarium at Fort Fisher

As for her favorite exhibit, Peggy chose the Cape Fear Conservatory, where the fresh water exhibits reside among naturally plantings of native species.

“The waterfalls, lighting, and free-roaming wood duck and quail give the building a special feel,” Peggy explains.

Cape Fear Conservatory

Cape Fear Conservatory

Besides being a top-notch aquarium, Fort Fisher also makes it a priority to stay so connected to the community. Through community outreach, school programs, special events and participation in service organizations, the Aquarium works to maintain and build local partnerships.

“The 5K “Race for the Planet” coming up on April 21 is one of my favorite events,” says Peggy. “Everything about the race is planned for sustainability, from race bibs you can plant to recyclable timing chips. The course is beautiful and race proceeds go towards conservation education. In fact, Queensboro donated some of the shirts to last year’s race. “

For this year, the aquarium will be using a gift certificate they were awarded from Queensboro for winning our food donation competition. Fort Fisher participated in Queensboro’s “Let’s Can Hunger” Food Drive, bringing in five large boxes of food. The canned goods directly benefited the Wilmington Branch of the Food Bank of Central & Eastern North Carolina. The organization distributes food to those in need in the Wilmington area, serving Brunswick, Columbus, New Hanover and Pender counties.

Let's Can Hunger

Let’s Can Hunger with Fort Fisher

In the future, Peggy hopes to see the Aquarium serving more of the local and regional community year-round, and attracting more diverse audiences. Upgrades and expansions are always in the plans and the Aquarium is adapting to communicate using more advanced and integrated technology.

As for their relationship with Queensboro, the aquarium has a special connection. Peggy’s husband Bob Jones is The Director of QB Online Stores, our online storefronts. Besides her obvious preference for Queensboro over other apparel companies, Peggy also says the “great discounts” and “”organic tee shirts” as her favorite parts of working with Queensboro.